Terms of delivery


Payment

  • Paypal
  • Bank transfer (before ordering, please contact contact info@rbrjewellery.com)



Packages
Orders are shipped within one business envelope wrapped in bubble paper transport.


Shipping
Shipments will only be made from Monday to Friday. We promise that all orders received before 13.00, leaving the same day. The departure time of orders is at 18.00, if we make it possible orders received between 13.00 h and 17.00 h also leave the same day.

Tracking code
Once you have made shipping we will provide a tracking code of the carrier.

Reception
Due to the complexity of transport routes, we can not ensure that this happens at a particular time, but any note will be taken into account observations. Should not be present during the reception, briefing note will be left to make contact and agree on receipt of order.

Colors
They may slightly vary from the pictures.

Returns
Contact with us within 14 working days from the receipt of shipment by emailing info@rbrjewellery.com. The customer shall bear the cost of returning. Once the product returned in perfect packaging and packaging, we will proceed to refund.